How do members check in with their member pass?
The member opens their member pass for your community and taps Show QR code. Your staff scan it from the community’s Check-in tab on the web. A scan confirms an active paid membership; free members show as members but not paid. The code refreshes every few seconds, so a screenshot cannot be reused.
Updated October 8, 2026
Steps
- The member opens their member pass for your community (Your member pass) and taps Show QR code.
- A host or staff member opens the community in SocialLoop on the web and goes to Check-in.
- Scan the code. The result says whether the person is an active paid member.
For tickets to an event, use the event’s own check-in instead; a member pass checks community membership, not event tickets.
Related
- How do I check guests in at the door?
- How do I sell paid memberships for my community?
- What happens when a member cancels their membership?
- Guide: Best event check-in apps
Still stuck? Email support@socialloop.ai with your event link, or see Support.