Pricing
Free forever.Upgrade when you're ready.
Three community plans. The full toolset is on every one of them, plans differ by sending credits and texting identity. The platform fee on paid tickets is 5% on every plan.
SocialLoop pricing has three plans per community: Free ($0/month, unlimited events per month), Pro ($68.99/month per community), and Max ($129.99/month per community). Core tools are included; AI is free for now. Max includes a dedicated community number. Paid tickets and memberships have a 5% platform fee plus processing.
Community plans
Create as many communities as you need. Each has its own plan and credit balance.
Free
Build your community.
- All core event & community tools
- 250 email credits / month
- 0 SMS credits / month
- AI free for now
Pro
Keep your community connected.
per community
- All core event & community tools
- 10,000 email credits / month
- 250 SMS credits / month
- SMS event updates & invitations
- Optional dedicated number for SMS newsletters
- AI free for now
Max
Your community’s own texting number.
per community
- All core event & community tools
- 20,000 email credits / month
- 1,000 SMS credits / month
- Dedicated community number included
- SMS newsletters, updates & invitations
- AI free for now
Monthly billing. Plan changes take effect at renewal. Delivery limits apply separately.
On every plan, no matter the tier
Common questions
Does every community need its own plan?
Yes. Creating communities is free. Each community starts on Free and has its own credits. Ten communities means ten separate plans; upgrade only the communities that need more sending capacity.
What is included for free?
All core tools: events, members, ticketing, forms, staff, affiliates, analytics and contact lists, without plan-based feature caps. AI is free for now. Each community includes 250 email credits per month.
How do credits work?
One email credit sends to one recipient. One SMS credit covers one US text segment. Long texts and emoji can use multiple segments. Your sending review shows the exact credit total before you approve.
What is the difference between Pro and Max?
Pro is $68.99/month per community with 10,000 email credits and 250 SMS credits for event invitations and updates. Max is $129.99/month per community with 20,000 email credits, 1,000 SMS credits, an included dedicated community number. Pro can add a dedicated number for $19.99/month. Both support SMS newsletters with an active dedicated number and opted-in subscribers.
Can I buy more credits or a phone number?
Yes. One-time email and SMS packs belong to the community that buys them. Purchased credits do not expire, and there are no automatic top-ups. Pro can add a dedicated number for $19.99/month; Max includes one. Number activation depends on carrier registration and available stock.
Do monthly credits roll over?
Unused paid-plan credits remain available for one extra billing month. Free credits reset monthly. Purchased credits do not expire. Credits cannot transfer between communities.
Can I send my entire list immediately?
Your credit balance and delivery pace are separate. Managed email begins at 15 per rolling 24 hours and grows after delivery reviews. Consent, sender readiness, spam and bounce checks apply on every plan.
What are the transaction fees?
The platform fee is 5% on paid tickets and membership payments. Card processing is 3.4% + 30¢ per order. When fees are passed to the buyer, which is the default, a 50¢ service charge, kept by SocialLoop, is added and the platform fee has a $1 minimum per order, never more than the order itself. Free RSVPs have no fee. Upgrading does not change the public percentage.
How are affiliate commissions paid?
You set the commission rate per ticket tier, and that commission is paid out of your ticket revenue. Stripe Connect handles the payout automatically after the event.
Can I change or cancel my plan?
Yes. Community plan changes take effect at renewal, with no mid-cycle prorations. Cancel renewal from Plan & credits. Your community and contacts stay. Existing account subscriptions keep their current terms.
Start with Free
Create your first event in minutes. No credit card. Upgrade when you need more sending credits.
Start hosting