How do I check guests in at the door?
Open the event’s Check-in tab on the web and choose Start Camera to scan each guest’s ticket QR code, or use Scan Tickets in the SocialLoop iOS app. If a code will not scan, type the ticket reference. Staff you give a check-in role can scan too, and counts update live.
Updated October 8, 2026
At the door
- On the web, open the event, go to Check-in, then Scanner, and choose Start Camera. On iPhone, open the event and choose Scan Tickets.
- Scan each ticket. Checked In and Remaining update as you go.
- If a code will not scan, type the ticket reference (for example #AB12CD34) and choose Check In, or check the guest in from the Guest List.
Give door staff the Check-in Attendant role so they can scan without managing the rest of the event. Producer, Event Manager and Guest List Manager roles can check guests in as well.
The iOS scanner has an Offline Mode for venues with poor signal.
Related
- How do I approve guests before they are charged?
- How do I export my guest list from SocialLoop?
- How do members check in with their member pass?
- Guide: Best event check-in apps
Still stuck? Email support@socialloop.ai with your event link, or see Support.