How do I approve guests before they are charged?
Turn on Require approval for the ticket tier. Guests then apply with their card, which is authorized but not charged. Review requests on the Waitlist and choose Approve order to charge the card and issue the ticket, or Decline order to release the authorization.
Updated October 8, 2026
Steps
- In Tickets, edit the tier (or add a new one) and turn on Require approval.
- When requests arrive, open Guest List and choose the Waitlist chip.
- For each request, choose Approve order or Decline order. Free tiers show Approve and Deny.
Related
- How do I set up ticket tiers and prices for my event?
- How do I check guests in at the door?
- How do I export my guest list from SocialLoop?
- Guide: How to reduce event no-shows
Still stuck? Email support@socialloop.ai with your event link, or see Support.