Questions hosts ask.Honest answers.

SocialLoop is an end-to-end event platform for hosts who treat their events as a recurring product. One studio handles event creation, ticketing, email campaigns and SMS announcements, affiliate distribution with automated payouts, check-in, and post-event analytics. AI is a layer across the platform, not a single feature.

Hosts running recurring tech meetups, founder breakfasts, professional networking events, conferences, festivals, masterminds, and ticketed community events. Private parties qualify if they are recurring + ticketed. The common thread: hosts who outgrew the casual free-RSVP flow and need ticketing, application gating, memberships, or affiliate distribution.

SocialLoop is operated by SocialLoop Experiences Corporation. The official domain is socialloop.ai, and the SocialLoop iOS app on the App Store, listed under the developer name Wise Being LLC, is ours. Other "SocialLoop" entities online (socialloop.org, socialloop.io, mysocialloop.com, SocialLoop LLC, which publishes survey and reward apps on the App Store, @socialloopnc on social) are unrelated and not affiliated with us.

Every community starts on Free with all core tools and 250 monthly email credits. Pro is $68.99/month per community; Max is $129.99/month per community. Paid plans add email and SMS credits. Max includes a dedicated number; Pro can add one. SMS newsletters need an active dedicated sender and opted-in subscribers. AI is free for now. Community plans are billed monthly.

Yes. The platform fee on paid tickets is 5% on every plan. Card processing is 3.4% + 30¢ per order. When fees are passed to the buyer, which is the default, a 50¢ service charge, kept by SocialLoop, is added and the platform fee has a $1 minimum per order, never more than the order itself. Free RSVPs carry no fees.

Core tools have no plan-based feature caps: events, members, staff, forms, ticket types, affiliates and analytics. AI is free for now. Plans differ in sending credits; Pro can add a dedicated number and Max includes one. SMS newsletters require an active dedicated sender and opted-in subscribers.

Buy one-time email or SMS credit packs from your community’s Plan & credits page. Purchased credits do not expire. Daily delivery limits and consent checks still apply. Credits belong to the community that buys them.

Yes. Change your community plan from Plan & credits. Changes take effect at renewal with no mid-cycle prorations. Existing account subscriptions keep their current terms.

Free RSVP, paid multi-tier ticketing (general admission, VIP, premium, etc.), events listed only inside your community for its members, hidden tiers unlocked with a code, and application-gated ticketing with capture-on-approval, Stripe charges fire when you approve the applicant, not when they submit.

Applicants submit committed payment intent at the time of application. The card is authorized, not charged. When you approve, Stripe captures and the applicant becomes a confirmed ticket holder. When you decline, the authorization releases. This lets you curate guests without losing committed-intent, a structural advantage over free-applies-then-charge flows.

Yes. A community can charge monthly or yearly dues, and you can open events to members only. Each member gets a pass with a QR code to show at the door.

Yes. Custom registration questions are available on every plan without a plan-based question cap. Saved profile answers can fill matching questions across events. AI can draft your form and is free for now.

Yes, natively. Per-tier commission rates, automated Stripe Connect payouts post-event, trackable smart links, AI-generated platform-tailored social captions per affiliate, source attribution at affiliate × campaign × link × platform granularity. The affiliate program is a feature of the platform, not a separate tool.

Automatically through Stripe Connect after the event closes. Each affiliate connects their Stripe account during onboarding. Commission calculates on the effective price (after discount, capped at ticket price), held until the later of 7 days after the sale or 3 days after the event, and paid once the affiliate has earned at least $10 and SocialLoop has earned at least $5 in fees from that affiliate’s sales. No manual reconciliation, no Venmo, no spreadsheets.

No. SocialLoop ships privacy-walled affiliate distribution. Affiliates see attribution data (which sales they drove, commission earned, real-time dashboard) but never your private attendee contact list. This is a structural fix to a category-wide trust gap.

SocialLoop connects promoter invitations, ticket-tier commission rules, trackable links, attributed sales and payout records in the event workspace. Promoters can use AI-drafted captions. Confirm the commission basis, refund treatment, payout hold and Stripe onboarding before sharing links.

AI is a layer across the platform. It drafts the event details from natural language input, drafts email campaigns (one email or a short sequence) and push notifications, and writes social captions tailored to each platform, including for affiliates. You decide; AI carries the load.

Yes, every surface. AI drafts; you decide. The principle: AI should make hosts more creative, not more busy. Every detail (title, copy, ticket structure, campaign sequence) is editable.

You. Your attendee list is yours, exportable, portable, never sold. Affiliates do not see attendee contact data. SocialLoop's role is to operate the platform, not monetize host audiences.

No. SocialLoop does not sell host or attendee data to third parties. See the privacy policy for the full statement.

Yes. Events can be discoverable (indexed publicly, eligible for /loops/[id] public landing) or private (link-only, no public listing). New events start as public; you choose the visibility for each event, and requiring approval does not change it.

Mobile check-in for staff, real-time attendance tracking. Capacity, waitlist, and tier counts update live in the producer studio.

Attendance is recorded at check-in, affiliate commissions calculate against actual sales, and Stripe Connect pays them once the hold ends (the later of 7 days after the sale or 3 days after the event). Event analytics show where sign-ups came from, so you can see which channels and partners filled the room.